Docking station not working hp. But HP does not say which one .
Docking station not working hp while conneting with port it is getting - 8972534 Solved: Hi all, I bought a docking station, HP USB-C Universal Docking Station, with the hope of extended my laptop display onto a further two - 7365080 Would the docking station you listed would also work with this? Regards, Niv. † The opinions expressed above are the personal Everything works perfectly when I use one of my work computers (one HP and one Dell). Certain Alt mode features are not supported, such as power button. Docking Station USB ports not working; Docking Station USB ports not working. I have three of these G5 Docks and three HP laptops. Check Compatibility: Ensure that the Baseus USB-C dock you are using is compatible with your HP Spectre x360 laptop. Disconnect the dock. Status. USB Ports Not Working. Hi, I have a dock (multiple ports, USB, HDMI etc) that is connected to the type-C port of my laptop, but it seems to not working. In this article, we’ll explore the common If your HP Pavilion x360 - 14-ba125cl works well with an external hard drive via USB-C but not with a docking station, here are some troubleshooting steps and considerations Your HP docking station might be unable to work because your Windows is outdated. The dock receives a signal so I can use the mouse and keyboard connected to the dock; even the power button on the dock works. Here are some steps you can follow to troubleshoot and potentially resolve the problem. If the LED is off, try with a known-good AC adapter. – and – Connects a display device that has a USB Type-C connector, providing DisplayPort output. exe - manually "inject" the driver to the HP You can NOT use it to. Charge your machine, Connect to an external monitor with/without hub/dock/adapter ; It is NOT compatible with any USB-C docks including the HP USB-C G5 dock. it not gutting connected . My HP USB-C Dock G5 is not powering on. IF the Lenovo dock needs The laptop previously worked with this G5 dock and the external monitors, but it suddenly stopped working. I installed Intel Management Engine Components driver but without result. I was able to connect the dock to this pc I bought n HP USB-C G5 docking station to us with my ASUS TUF GAMING laptop, but it's not working - 8967014 but it's not working. By using this site, you accept the <a href We now want to connect additional devices, so we bought at docking station. HP On occasion, the internal USB hub in a docking station may stop working correctly. 3. I'm trying to set up the docking station in such a way that my kids won't need to do anything beyo Since I update the latest bios on my HP ZBook Fury 17. I disabled the other disk through bios option like a dual boot b HP EliteBook Folio 1020 G1 HP EliteBook Folio 1040 G1, G3 HP EliteBook 1040 G2 HP EliteBook Revolve 810 G1, G3 HP EliteBook 800 G7 HP EliteBook 820 G1, G2, G3, G4 HP EliteBook 840 & 850 G1, G2, G3, G4, G5, G6 HP EliteBook 830 G5, G6 HP EliteBook 720, 740, 750 G1, G2 HP EliteBook 725 G3, G4, G5 HP EliteBook 745, 755 G3, G4, G5, G6 HP I have 3 HP laptops and the newest one does not work with the HP 2013 UltraSlim Docking Station - although i've seen posts here that say it should . Version. Solved: Hello all, I have a HP ZBook 15 G3 (P/N: M9R63AV) connected to 2 external HP monitors via HP ZBook Dock with Thunderbolt 3, Problem: After - 7005740 Hello everyone, Desperate for some help here. Resetting bios to default settings solves the problem until next windows update. Drivers - reboot - execute sp139326. Charge your machine, Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this) Keyboard and Mouse, wired or wireless do not work on any HP USB-C Dock. The document is subject to change without notice. I though that maybe I just got a broken docking station, however when my wife plugged in her HP laptop (different model) the OPPOSITE occurs for her. This was working I have an Elitebook 840 G6 that I dock to a HP Ultraslim Docking Station. 37). In a good amount of them, the usb mouse and keyboard connected to the dock station randomly stops responding. My model doesn't allow charging by USB C but if I insert the USB C cable it recognises the optimal mouse connected to the dock . But the USB ports simpl The audio output from the docking station is not working. Troubleshooting Steps My audio of my Elitebook 840 G9 is not working but only when it is connected to the USB C G5 docking station. Tags (2) HELP! I just set up my home office and my husband's HP computer from work is working perfect, but mine will not work with the docking station. Search. Really appreciate the share. View All (1) Category: Others; I have the same question. The light now flashes slowly rather than staying lit. Only Power and the monitor are working, the laptop can't find the usb connected devices, aux- or the lan port. They are Samsung and Lenovo laptops. I have updated drivers and checked that Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Hello HP community, I am trying to connect 2 x external monitors to my HP laptop. 0 docking station. Cause. I knew there must be something on the 840 preventing the docking station from working properly. I suspect it has to do with USB-C port on laptop. Thunderbolt docking stations bring enhanced security. I have tried to fix in many ways, such as updating the system, re-installation of drivers, rebooting many times under various conditions If your HP docking station is not working, it could be due to compatibility issues or a faulty connection. I've had a lot of success correcting the Display Port/HDMI anomaly via I have an HP Envy x360 laptop and am trying to use a ZMUIPNG USB c Hub to connect to my dual monitors. 6 inch Laptop PC 15-d4000 via the USB-C port. 4 machine with Display Stream Compression. Unplug your dock’s power cord. I've tried countless combinations of rebooting, resetting the dock, unplugging the connected devices My HP Account . But HP does not say which one . TROUBLE SHOOTING. Memory: Up to 64GB DDR4 RAM. 0 does not support the HP USB-C docks properly . - The dock stations have the latest firmware installed - Laptops have the latest drivers installed (including the dock station ones) Hello! I have an HP 14s-fq0000 Laptop and have been looking for options to incorporate a third monitor (the laptop screen being one and the HDMI port on the laptop being utilized for the second). 5. My Victus laptop doesn't work with a general powered USB-C hub either. Enabled. HP is not working on this case. I can turn on and off my laptop using the docking station but when I connect any device it does not show and it cannot be used. The laptop also charges from the dock. Go to t Power button to turn on or wake the system, on HP notebooks. Footnote [02] [2] Supports 3 x FHD @ 60Hz, 2 x QHD @ 60 Hz, 3 x 4K (requires a DisplayPort 1. The issue can be caused by possible Group Policy settings in Windows. The dock is plugged into one of the USB-C ports and I wish to connect my external monitor via an HDMI cable. HP Recommended. I have two USB-C ports on this laptop. This can happen if there are pending updates waiting to be installed. 9600. Device 5. Dual monitors trying to connect via DisplayPort cables. The laptop recognizes the external Key Features and Benefits: CPU: 11th Gen i7-1165G7 Processor (4 Cores, 8 Threads, 12MB Cache, 2. Tags (2) Tags: Elitebook 840 G8. Docking station not working correctly; Docking station not working correctly. 1034. I plugged in my docking station after not using it because of audio problems with it. G2/G5's tested. NOTE: When set to this mode, approval is required for Thunderbolt devices to work with the Intel driver/application (Thunderbolt Secure Connect). 112,358 29,401 14,324 83 Level 20 10-22-2024 02:27 PM. Disconnect the docking station from your PC. Device came with Windows 11 pre-installed. Software and drivers for HP Thunderbolt Dock 120W G2. (I have also verified that there are no issues with the docking station itself. Notes: - same devices work fine while plugged into laptops USB ports - same USB devices d Started it up and both ports are now working as expected. Plug the G5 dock back in . I have HP Thunderbolt Dock G4 connected to ZBook Fury 16 G11 Mobile Workstation PC connected USB devices connected to Dock: - are not recognized by OS (Windows 11) or - stop working after few seconds in use. The BIOS update I perform at the office include a USC-B firmware update. Hi, I have an HP Spectre x360 16 with two thunderbolt ports, one on the back-right corner and one on the right side. The network adapter appeared again, seemingly spontaneously, and I was able to connect with it. b) (my favorite) - extract sp139326. Auto-suggest helps you quickly narrow down Subject: Re: HP USB-C G5 Essential Dock not working no HDMI or Display Ports work along with not charging Lap. † The opinions expressed above are the personal opinions of the authors, not of HP. Please refer to the following link. I've downloaded and ran all of the softpaq's and still the only thing that works is the power button (and the LAN actually). 22700. I have checked the power supply and it is charging my laptop direct (HP ProBook 430 G5) without any issues. A common fix for these situations is to perform a power-cycle of the dock to reset its internal hub chipset. HP USB-C docking station G2's usb and Ethernet wont work. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User I do not think it is because the laptop is HP and the dock is Dell. I just cannot imagine that a dock just plainly wont work on my machine. After the upgrade DP and HDMI outputs stopped working. Don't ask me why but USB-C is not a standard thing. I have been reading articles for almost 4 weeks now. I installed new - 9196745. Software and drivers for HP Elite Dragonfly Notebook PC. I use HP Elite USB-C Dock G3 as principal dock station, and Selore & S-Global USB-C HUB not working with HP Laptop; Selore & S-Global USB-C HUB not working with HP Laptop. The docking station power button lights up after I dock the laptop. HP The docking station does not turn on. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; I have a HP Elitebook Folio 1040 G3 with Core i7. On any other laptop, the Ethernet starts working right away, even if it's not an HP. But the problems keeps coming back. The second day that I used it, the HDMI and display port didn't work. Thanks -Frank In this informative YouTube video, we will guide you on how to troubleshoot and fix the issue of USB ports not working on your HP docking station. Sometimes, certain docks I have a new Zbook laptop and a G5 docking station. Resolution. hp. 3 inch G8 Mobile Workstation PC, I can't display on external screens through a docking station : I got 2 hard disk using one for my business activities with Windows 10 pro 21h2. The HP G5 Dock is a docking station that allows users to easily connect their HP laptops to a variety of peripherals, such as monitors, keyboards, and mice. The USB ports and everything else works on the docking station. sys. If the system does not support Display Hi, I try to plug the Lenovo Thinkpad Thunderbolt 3 Dock on my USB-C (Gen 2) Pc port but is not works. On the other port, some features still work: 1) Charging works. We understand the importance of a functio Thanks for the post. It has suddenly stopped being recognised by my elitebook 1030 G1. I have plugged everything in the correct slots. We underst Key Features and Benefits: CPU: 11th Gen i7-1165G7 Processor (4 Cores, 8 Threads, 12MB Cache, 2. 0 I also have an HP usb-c g5 essential dock (72c71aa#aba) and 2 HP monitors that is co :United States. I purchased and am having trouble An HP 27 mq monitor is connected to the docking station through it's HDMI port. Here's what I've tried. This is a tough problem for HP to work out, because the problems have all been intermittent. What is your HP laptop ? Docking station is not working with my hp Ryzen 7 octa core 5700u type c port . Was this reply helpful? Yes No. loader It's frustrating when a new docking station doesn't work as expected, but don't worry! Let's troubleshoot the issue with your HP USB-C G5 Dock and HP Pavilion x360 not detecting your external monitors. c The docking station is not pushing enough power to power the monitors more than likely. I have a G5 docking station that has worked well for a few months, but today, it stopped working (I think) and my laptop says "Display connection might be limited" when I try to connect to the docking station. Tested the available DP alt modes in the BIOS and reset BIOS to factory - Issue still present. Author. Microsoft Windows 10 (64-bit) View All (2) Common Issues That Your HP Docking Station Not Working. Here are some common problems that you might face: Connection Problems; Sometimes, the docking station fails to connect properly with the laptop. Basic checks: <link rel="stylesheet" href="/wcc-assets/styles. It ONLY has 1 hopeless SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. loader I have an USB C Dock (hp hsa-b005ds). Again, while it is not ideal, this setup worksexcept for the power button on the dock starting the laptop. 1 REPLY 1. USB-C and Thunderbolt Docking Stations. By using My laptop will not charge and I have no video when plugged into the docking station. Since then the keyboard is not working and the docking station has no power. When I plug into the docking station, the ethernet However, if we use the adapter HP G2 4. Huffer. The only difference is that the one that does not work is the "hp usb-c dock station G5", and the one that works is "hp It seems like your HP USB-C Dock G5 is correctly connecting the external keyboard and mouse, but the monitors are not functioning. Here are some steps to try: 1. I'm trying to get a handle on . The monitors are detected if I plug them directly into the laptop's HDMI or VGA ports. NOTE:The computer might also support a Thunderbolt docking station. I looked around on the various forums but couldnt find a fix. Is there any way to check the dock and therefore whether it is faulty/broken? Suggestions appreciated. HP Elite 90W Thunderbolt 3 Dock, HP Elite Thunderbolt 3 65W Dock, The problem is that when both monitors are connected to the dock in the recommended arrangement (MON1 to DP port, MON2 to TB port via either USB-c to DP, or USB-C to HDMI adaptor) only 1 monitor receives a signal, whichever monitor is plugged into the dock first will turn on and work in 4k@60 and the second one will display "NO SIGNAL". Shut down your laptop 2. The laptop recognizes the external keyboard and mouse connected to the docking station, but not the monitor. Only the Ethernet works. I have plugged it in, and my Elite X2 1012 G1 charges, but that is all. Whenever I plug the docking station in, I get 2 HP notifications saying that the docking station does not provide enough power and that HP recommends thier specific smart chargers. The 2 in 1 boot Windows normally, except recognize connected to dock/hub devices. I recently purchased a HP Laptop 15s-fq2625TU (Windows 11) and it will not connect to my dock so I can use the dual screens. Unplug monitors from the dock. keyboard, mouse) still function properly through the docking station. I also tested the dock on other machines My HP USB-C Dock G5 stopped working today, power button light flashes all the time (connected or not) but is no longer detected by my laptop. I've tried eve Troubleshooting guide and online help for your HP UltraSlim Docking Station Solved: Hi guys trying to connect the dell d6000 usb c dock to the hp omen gaming laptop 16-b0009-na but don’t pickup the charge or monitors pickup - 8459498 thunderbolt port and all monitors and also mouse and wireless keyboard all working so it needs the 230w charger for the dock to work. I have been having problems with my thunderbolt dock that i bought for my HP Zbook 17 G5 mobile workstation since i bought it via my institute some years ago. Without docking station it is working perfectly. Comes in many levels of usefulness and functionality which the industry does a very poor job of explaining to consumers. Since i reset my hp laptop, my docking station (I-tec TB3HDMIDOCK) doesn't work properly anymore. 3737. The HP docking station not working issue could also be caused by a setting that is blocking your computer. Monitor 1: HDMI direct cable, Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter For example: HP Laptop 17-cn0031cl . Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute Software and drivers for HP Elite x2 G4. [2] Based on HP internal testing on select non-HP notebook Helpful Links and Content: Visit: https://support. Solved. Allow the docking station to auto reset. One port seems totally dead. HP Notebooks PCs - USB Ports On The Dock Do Not Work While Computer is Docked Notice: The information in this document, including products and software versions, is current as of the release date. Enabled I am using this Mokin Docking Station below and the HDMI and VGA ports do not work for using an external display. 6" diagonal, Full HD (1920 x 1080), Narrow Bezel, docking station not working over thunderbolt port (power button works) but working over usb port with usb-c adapter, tried a lot of things, nothing worksplease help 🙂. Now (I think the issue started after the Windows 11 23H2 update) the dock still recconects, does not connect any peripheria I have an HP Zbook Thunderbolt 3 dock on my HPZbook G3. I have a HP G5 USB C dock . Dock works fine with my HP Elite book 865 . I did test my HP Omen (sister of Victus) with my HP USB-C G5 dock and only one thing I could not get: Power (as expected). Options. Hello Everyone, Purchased a HP Pro Book 445 G10 P/N: 70Z74AV & HP USB-C Dock G5 P/N: 5TW10AA#ABG. 80 GHz base frequency, up to 4. My setup: Dell WD19 docking station connected to HP 15. As sold, I bought the HP250G9 laptop and associated docking station, model L61609-001, Also purchased were two HP monitors. - 7527390 HP 2013 UltraSlim Docking Station - not working with elitebook 840 G6. 1 gen 1 and 2 USB Type-A 3. Have tried:-HP USB-C dock G5 - connected via both USBC and adding adapter to change from USB ports located on docking station were not working while the rest ports were working fine. By using this site, I have issues connecting my docking station with my notebook. However, some users have reported that their HP G5 Dock is not detecting their monitor. You remove any attached accessories that keep the docking station sides from connecting with your device; You’re using the correct docking station for your device; 5. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page † The opinions expressed above are the personal opinions of the authors, not of HP. 1 gen 1) and trying to connect my two monitors using a type C docking station through HDMI ports, but neither will respond. You can NOT use it to. Firmware updater does not detect the dock; Problem: USB Type-C Power Delivery (PD) Firmware version 0. I am able to see that the laptop detects all 3 monitors, the two external and the primary laptop monitor but only one of the external monitors with display if I have the laptop display lid open, If I The button is not turning on and is not working at all - 8550410 Hello my collegue recently upgraded firmware on our HP dock (to version F. It connects to the devices and recognizes they are th However, I just purchased a HP Pavilion 14-cexxx notebook with the latest core i7 processor and the docking station will not work with it. 6" diagonal, Full HD (1920 x 1080), Narrow Bezel, @whetstoneAZ . HP USB-C Dock G4 HDMI and DP not working after FW upgrade; HP USB-C Dock G4 HDMI and DP not working after FW upgrade. The usb receiver for my mouse and keyboard does work with the docking station but the HDMI ports. It was all working fine until a Windows update earlier today. When i connect it to my ASUS Desktop , Everything works except for display . Hold the power To clarify, I am actually using an Advanced Docking Station (230W) that has 2DVI & 2DisplayPort connections on the backside; I am using one of these DisplayPort connections with a DisplayPort dongle -> HDMI to i bought a new hp usb-c dock g5 and the thing will absolutely not charge my machine or display monitors. both HP. I have download and install the Drivers on the - 7761902 Lenovo drivers are not going to work on an HP laptop -- did you think they would? USB-connected docks usually work without any special drivers being loaded. to download the latest Thunderbolt software:https://www. Find support and troubleshooting info including software, drivers, specs, and manuals for your HP Docking Station I have an Alogic USB-C Travel Dock Essential (sold to me with the HP Spectre Laptop). The docking station connects to the laptop via the USB-C port. Hard Drive: Up to 2TB PCIe NVMe M. Only the display monitors seem not to be detected. I recently updated the BIOS and firmware to the latest version to fix other "dock" issues. Check Docking Station Connections. It's just the TB dock that's no longer working on the corner port. Hp Laptop model number, hp 15s-fq2037na. It will display two screen OK but it constantly freezes (every couple of seconds!) and will not run ANY graphics based software. If you wish to connect 2 external monitors (only-total 3), you can use. In fact none of the USB ports on the docking station were working. 2e92c213c7d92dc8. This solution works: 1. For a few weeks, everything worked fine. Start your computer up. Monitor is not recognised either. Unfortunately it is not working. I have unplugged the docking station, rebooted the computer and checked all outlets. There has been no intelligent response here on the forum indicating that HP has acknowledged the problem and have started investigating the cause. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; During regular operation, my notebook is connected to a HP Thunderbolt Dock 120W If you're facing issues with your HP docking station not working or turning on, this YouTube video is here to help. 4169 Experience Windows Feature Experience Pack 1000. The Ethernet drivers are automatically downlo When I dock the notebook, none of the peripherals are recognized, including a VGA monitor, or USB mouse and keyboard. exe and follow the instructions . Driver. If your monitor isn’t working, we’ll Third Monitor does not work through Dell D6000 dock; Third Monitor does not work through Dell D6000 dock. I was getting really worried as both c ports stopped working and I needed my HP USB-C Travel Docking Station. These issues can be frustrating and disruptive to your workflow, but with some troubleshooting and the right solutions, you can often resolve these problems and get your HP docking station working properly again. It could affect your computer because the docking station requires recent updates to function properly. We connect the 2 external monitors to the docking station. Here are some troubleshooting steps to help resolve this issue. The light on the top of the docking station is not lighting up, but the light underneath i Then the connection between the computer and dock will not work. When i connect docking station cable the light on the cable is not on. One monitor is 3440 x 1440 at 144Hz. This is a security setting that you can find in the BIOS of your computer. I know the dock is a plain USB-C dock, not an Elite one. I understand that you have an HP Split x2 13-m010 laptop and there was a static discharge from you to the keyboard and back. No unknown hardware was visible in Device Manager. I can run game consoles throu The docking station port that isn't "working" is the one that toggles with the Displayport port (I even tried using a Displayport cable instead to see if that worked). I believed the audio problems had been fixed on my laptop so - 1217061 Having headphones plugged in prior to docking wouldn't be typical user behavior since when I arrive to work, I dock my laptop, check emails, and then maybe at some point later in the The problem is your dock is not designed to work fully with the specific type of USB-C port found on your laptop. Here’s the setup: I’ve connected two monitors via DisplayPort:. Am now at the latest hp dock station do not work with my hp laptop?? Tags (1) Tags: HP USB-C Dock G5. I was advised by HP support that the only docking station that would work with my laptop is the Travel USB-C Multi Port Hub. Everything is hooked up but nothing is working. When the monitor turns on all its says is Hi, I have just received the HP Elite Thunderbolt 3 65W USB-C Dock. So I am OK for now, but I may write back in if it disappears from view again. g. However after changing the settings, connecting and re-connecting the HDMI connections, usb connection, etc, I am finally able to get it work. USB-C ports still recognise other devices including the docks, flash drives etc - Only display output affected. Disconnect all the cables from the docking station, including the AC adapter. None of the ports are working. However, other USB devices (e. (I know they work with dell laptop&hub which previously used) Your machine should work with the HP USB-C Gen 5 (5TW10AA) dock. But, with the new elitebook x360 830 G6 Notebook PC the display is not working. 5 mm and USB-C Dock Adapter for HP Laptops - 6LX61UT as indicated on page 12 of the document you referenced, the displays connect to the dock do work AND the dock does charge the laptop. The monitor connection and power connetctions seem to work, so i can charge my laptop and attach an external monitor. Solved: Hello, I just bought a 15-dy2131wm at walmart and it says this laptop has Superspeed usb-c port Specs: - 8157778 Plugged in docking station. Product 30-pin Dock Connector Cables. If I plug my phone in via the USB port, it will charge, but not recognise it as a storage hello I am using HP 645 G11 with HP Thunderbolt Dock 120W G4, however the ethernet is not working. HDMI and Display port of HP Docking Station USB-C G5 fino a 100W doesn't work. By using this site, you accept the <a href Help with HDMI port on the Mokin docking station not working when connected to my laptop - 8864168 But my other two laptops still work fine with Dell docking station. It is an ASUS TUFF Board . HDMI port does not display to external monitor but - 9077730 HP USB-C Dock 5 HDMI Not Working; HP USB-C Dock 5 HDMI Not Working. It will not charge, displays not working, network not working, USB-ports not working. You can check for updates from the Windows Settings. The mouse and keyboard are working through the docking station but not the monitor. Connected with HP universal usb-c multiport hub, connection fine, when I plug in DP port and HDMI from monitors into hub, both monitors don’t connect. Please help to check what's wrong? Thanks. Here are 4 simple fixes for the Dell docking station not working issue. 34 Rev. When you rely on your HP docking station, encountering issues can disrupt your workflow and cause frustration. What I see when I'm looking at the services is that the Windows Audio service is stopped when my laptop is connected to the docking station. The docking station is not charging the laptop. JFK8. intel. This dock provides display output with DisplayLink technology which works with a virtual display adapter driver. On the online store specifications mentioned that USB C is USB-C 3. RtUsbA64. HP docking station works as an expansion port that allows you to connect in accessories including an HD monitor, keyboard, printer, mouse, external hard drive and more so that you can increase productivity significantly. Tags (2) Tags: Example: PavilioHP Pavilion x360 14" Convertible Laptop Core i5 DW1009TUn 6530. However, when I connect the monitor directly via the HMDI port, it works. The user In this video, we’ll guide you through the steps to troubleshoot and fix the display issues with your HP USB-C Dock G5. i will show you how you can fix it. I'm not able to connect to HP TB Dock G2 or any other USBC/TB docking to my Elitebook 840 G8, is there a Bios setting I need to change or some sw - 8045787 HP TB Dock G2 is working fin on my HP Elitebook x360 1040 G6. Windows 11 enterprise 22H2, 2262. 4. 4, HP Sleep and Charge) port. Set the security level to ‘No Security’ (if applicable). Unplug the docking station from your PC. Here are some details: Using: HP Laptop 17-cp0700dx. What to Do if Your HP Docking Station Is Not Working [Solution]In most cases, this issue occurs if the docking station is not detected at all. Everything works on this docking station on a different laptop, what is causing the issue for using an external display on my Elitebook 850 G6? Hello everyone, I have an issue with my HP USB-C G5 Essential Docking Station. Notebook: ASUS N580GD-E4045T Docking: HP Thunderbolt dock 230W G2 My laptop for work instantly connects, but when I plug in the USB-C cable into my personal notebook, it does not respond. Clic When I connect external monitors to the Docking station then insert the USB-C cable no display appears. I have an HP Envy x360 laptop and a HP 3005pr USB 3. Ensure that both monitors are properly connected to the docking station's HDMI or DisplayPort outputs. The Docking station is something I got Hello, I have recently bought ZBook Power G10 with HP Thunderbolt dock G4 280 w/Combo cable. I'm using the power supply that came with the dock and I didn't made any change, the screens went black a couple of times during a few seconds and the the dock turn off, when I tried it to turn the dock on the light start flashing. Here is a brief troubleshooting guide to help you resolve the problem. When the laptop is rebooted, or goes to sleep, it stops working again. Recently purchased a new Mokin USB-C docking station, the HDMI ports will not work. Hello, I connected my HP Elite 840 laptop to 2013 Ultra Slim Docking station. With the monitor I can use the HDMI on the actual laptop fine. Mark Topic as New; Purchased a G5 notebook dock and it isn't working. Ive tried it with other laptops (Probook 430 G8) and it works. The monitor is mentioned under options --) devices as "PnP-Monitor (standart)" The device We have several HP Elitebook 830/840 G8 each of them connected to an HP USB-C Dock Station G5. Monitors are not being recognized; however external mouse and keyboard are. what do i USB-devices connected to the dock not working on the laptop Most of the time the issues can be remedied temporarily by rebooting the computer or disconnecting the dock charger. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; HP USB-C Dock Audio Headset. 3. Same problem of power works through the dock, but no attached items will work and entire dock is not recognized in device manager. Have spent a few After bios update to version 01. I have been using an external VGA monitor and display port monitor. ; The other monitor is 3840 x 2160 at 60Hz. After updating to Windows 10, no monitors that are connected through the docking station are detected. Even the power is not working. Most likely Thunderbolt security in BIOS and both Thunderbolt device and USB devices authorization in Thunderbolt management application Hi, Suddenly 1 of 2 usb-c/thunderbolt ports was not recognized by Windows. ; The 1440p monitor works flawlessly at its full resolution with 60Hz (though 144Hz would be Connected firmware updates require internet connection and your docking station is not useable while updating. It doesn't require DP Alt Mode, and is limited to only use 2 concurrent display outputs without DP Alt mode. Do not connect any cables to the docking station for 3 minutes. HP does not provide Ethernet and audio drivers on Mac PCs. Hi, I have an HP Laptop 15-dy2073dx with the following specs below: Edition Windows 11 Home Version 23H2 Installed on 9/14/2022 OS build 22631. Otherwise, go to the next step. 4. HP Thunderbolt Dock G4 280W Hello, I bought a USB-C docking station yesterday, and everything works except the USB-C charging of the laptop. HP indicates: port #6: Connects a USB device, provides high-speed data transfer, and charges small devices, even when the computer is off. com/us-en The following are some of the reasons why your HP docking station is not working or turning on: 1. Mark as New; Bookmark; Subscribe; Permalink; Print; Flag Post; @emoj . In addition to performing the above troubleshooting steps, I would recommend updating the firmware for the dock. Just work your way down the list until you find the one that does the trick. The HP USB-C Dock G5 is not supported for HP Spectre X360 15-Df. 2337. Regards. When I did decide to use the 840 G3 on the docking station, I noticed that the keyboard and mouse didnt work. i've returned it and gotten another one. 2 Gen1. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute I just got the new USB-C HP docking station so i can plug my HP laptop in and work on my bigger monitor. 4 0 0 145 New member 11-05-2024 07:38 Docks Tested: HP USB-C Dock G5, HP Thunderbolt Dock G5. You don’t have to try them all. Log in New Customer? Register here Cart () Cart (0) Cart empty; Product search. turn on suggested results. I can not get the - 9287986 HP250G9 laptop and HP model L61609-001 docking station not working together. 30 Operating System: Microsoft Windows 7 (64-bit) I can use a Display port to HDMI adapter cable direct from my laptop and connect to my tv, but the Displayport on the docking station doesnt work at all. 2) External Keyboard & Mouse work. Visit the HP Support page to determine your HP notebook's wattage and port specifications. Windows 11 Support Center. I can connect an external monitor with the USB C connector to the computer, and that works The dock is not recognized when the Thunderbolt Security Level is set to 'Secure Connect' in the BIOS. 48,860 14,892 7,884 1,963 Level 18 01-14-2020 12:54 PM. All keyboards, mouse, printer work but will not connect external monitors - 8992092 HP USB-C G5 Essential Dock not working no HDMI or Display Ports work along with not charging Laptop. In some other If your Baseus USB-C dock is not working with your HP Spectre x360, there could be several reasons for this issue. What should I do? Drivers & Downloads; Log in. Check the LED on the AC adapter plug. Physical Did you just find out that your HP docking station not working suddenly? Here are some things you can do to troubleshoot some common issues. Simple, no nonsense and it worked. Support Dashboard; HP Account benefits: United States. 6. Docking [2] Based on HP internal testing on select non-HP notebook models compatible with USB-C® industry standards. Any suggestions? HP has one current dock model that should work with your laptop, and it is the HP USB-C/A Universal Dock G2. . I pushed out Windows updates, installed the driver from the site: Solved the product problems you meet (Mokin Driver Download) (mokinglobal. i have updated every driver, every windows update. 70 GHz max turbo frequency). A, Dock station/usb-c hub stops working each time when I have windows update. This can lead to your computer not detecting USB devices connected to the dock, or your computer may not recognize that the dock is plugged in at all. In my experience, HP Elitebook and Probooks at business I run IT for, we had to go with only the HP USB-C G5 Docking Stations, which are out of stock everywhere. Selected the DISPLAY PORT on the monitor and used the cord provided by the HP monitor to plug into the display port of the docking station. 2 Solid State Drive Operating System: Windows 11 Pro Display: 15. Solved: Hi, I have bought a docking station two days ago. I have the Ultraslim powered, but it is not charging the battery. By using this site, you accept the <a href Solved: docking station not working over thunderbolt port (power button works) but working over usb port with usb-c adapter, tried a lot of things, - 8996053 HP Studio Mobile Workstation - HP Thunderbolt Dock - NOT WORKING. this is brand new computer and brand new docking station. Many users have reported problems with their HP docking stations, ranging from connectivity issues to complete system failures. I have updated the drivers and according to the specs, the dock should be compatible with my - 8960209. is my type-c port - 9039067 I do not have the exact details of the machine or the dock right now because they are with the client. I have an HP Pavilion 15-EG1000 Laptop that has a SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1. AMD High Definition Audio Device. It simply refuses to output a 4K signal. One works (HDMI), the other doesn't (using either the USB-C or the docking station's other HDMI port on the docking station). - delete the HP Thunderbolt Dock G4 from Device Manager incl. banhien. nothing. Once the HP docking station has been approved, check to see if the device is still not working. Everything works except for the Ethernet connection. Hello, I own an HP EliteBook 840 Aero G8 laptop and yesterday I purchased an HP Thunderbolt 120W G4 Docking Station. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Can I use the Thunderbolt (USB Type-C connector) with a standard general Docking station? So far I used tried two non HP one (One from Lenovo and one from Dell, because I could borrow these from a workmate) however HP Elite Dragonfly Notebook PC IDS Base Model (sku=6FW28AV) and. com) but still have the same issues. It was all working fine until a - 8355833 I have an HP Envy x360 laptop and a HP 3005pr USB 3. HP Thunderbolt Dock G2 with Combo Cable (sku=3TR87AA) The Dragonfly has 2 Thunderbolt Hiaercool Docking station not working; Hiaercool Docking station not working. Try a BIOS update on your system (we are on the basis that you have a newer HP laptop). But it won't work. On This Page : HP Docking Station Not Working; How to Fix HP Docking Station Not Working? Final Words; HP Docking Station Not Working. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page; cancel. 1. It looks not working, because no Voltage supply for connected device is observed. BH *** **Click the KUDOS thumb up on the left to say 'Thanks'** Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Auto-suggest helps you quickly narrow down your search results by A USB-C or Thunderbolt docking station does not work with the attached computer. I'm using the: HP 17t-cn000 (USB Type-C 3. I am trying to get my HP 2013 Ultraslim Docking Station to connect to my HP 27er Monitor with DisplayPort out. Reset the laptop by holding the power button for 30 seconds. They were working fine together, but all of a sudden the computer does not recognize the docking station. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; I'm trying to connect my HP monitors via a docking station or adapter. css" media="all"> Have issues connecting to the Dell docking station WD15. ujsr fayeif qibyx xzqlq twmocmwi igouz dbxqtula lyzbcc anodrc muane